| Level | Level Description | Classification | Feedback | | |
Cross-Departmental Category |
Professional-Interpersonal |
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| Level 1 |
Understands public speaking and presentation concepts. Clearly presents ideas to an audience and answers questions appropriately.
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Ast1-Aso3
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| Level 2 |
- Presents departmental specific information to groups in and outside the libraries – such as library tours.
- Adjusts style and format of presentation based on audience....
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Aso1-Aso3
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| Level 3 |
Presents library specific information to groups in and outside the libraries.
Plans and delivers communications that are impactful and persuasive.
Delivers proactive communications on key...
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Aso1-Aso3
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| Level 1 |
Works collaboratively with other staff in unit to accomplish goals. Ability to develop goals in collaboration with unit staff. Accomplishes stated goals. Communicates appropriately and takes action...
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Ast1-Aso3
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| Level 2 |
Develops collaborative relationships inside and outside the libraries to accomplish goals. Identifies and pursues opportunities to improve performance through partnerships.
Understands and values...
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Ast3-Aso3
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| Level 3 |
Encourages cooperation, trust and group identity.
Leads others to achieve team goals.
Balances autonomy and collaborative efforts to produce the best results for the team.
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Aso1-Aso3
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| Level 4 |
Exhibits constructive conflict resolution skills.
Facilitates win-win situations.
Encourages inquiry and dialog.
Manages the group diversity of views and work styles to accomplish unit goals.
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Aso1-Aso3
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| Level 1 |
Ability to clearly share ideas to small groups in an informal setting such as departmental meetings.
Listens effectively and transmits accurate, factual information.
Accepts constructive...
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Ast1-Aso3
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| Level 2 |
Ability to communicate complex ideas and processes in a clear and concise way.
Understands and considers the needs of diverse users when responding to or initiating communication.
Ability to request...
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Aso1-Aso3
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| Level 3 |
Understands the importance of clear verbal communication skills and ability to give constructive feedback.
Ability to communicate and explain University’s policies and procedures.
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Aso2-Aso3
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| Level 1 |
Ability to respond appropriately to written communications and announcements.
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Ast1-Aso3
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| Level 2 |
- Writes clearly, logically, and concisely.
- Utilizes workplace communication best practices for various written medium.
- Ability to read and communicate the main ideas and...
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Aso1-Aso3
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| Level 3 |
Ability to write effective web pages, articles, statistical reports, performance reviews, and procedure manuals and responds in the most appropriate media or forms.
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Aso1-Aso3
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| Level 1 |
Adapts to changes in direction and priorities.
Adapts to new ways to accomplish work activities and objectives.
Adapts to new responsibilities and assignments.
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Ast1-Aso3
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| Level 2 |
Contributes well to changing direction and priorities.
Contributes well to support change as a healthy part of organizational growth. Contributes in seeking-out opportunities to grow professionally...
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| Level 3 |
Anticipates and assists unit in preparing for change.
Facilitates changes in direction, priorities and work flow.
Champions change as a healthy part of organizational growth.
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Aso1-Aso3
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| Level 1 |
Desires to efficiently, effectively and positively meet the Library needs of internal and external customers. *Recognizes the variety of customers in communities and at all levels of the organization...
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Ast1-Aso3
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| Level 1 |
Makes minor decisions and uses common sense in performing job duties.
Requests assistance as needed.
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Ast1-Aso3
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| Level 2 |
Exercises some discretion in selecting alternative work methods or in rendering independent judgments when given an unusual situation or problem.
Analyzes information and tasks to be completed with...
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Ast2-Aso3
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| Level 3 |
Exercises a moderate amount of independent judgment in developing work sequences and in selecting alternative work methods.
Analyzes and performs assigned tasks with little routine supervision.
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Ast3-Aso3
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| Level 4 |
Exercises a general degree of authority, independence, and initiative in prioritizing, decision-making or problem solving, using discretionary judgment.
Analyzes data and situations to solve complex,...
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Aso1-Aso3
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| Level 5 |
Exercises a high degree of authority, independence, and initiative in prioritizing, decision making, creative problem solving that requires careful interpretation and frequent use of discretionary...
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Aso2-Aso3
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| Level 6 |
Exercises an exceptional degree of authority, independence, and initiative in decision making and creative problem solving that requires careful interpretation and constant use of discretionary...
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Aso3-Aso3
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| Level 1 |
Uses established systems to organize and keep track of information (files, appointment calendars, etc…).
Understands priorities and keeps clear records of completed and pending...
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Ast2-Aso3
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| Level 2 |
Participates in developing streamlined systems to organize and track unit information and activities.
Sets priorities with an appropriate and realistic sense of the time demand involved.
Works with...
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Ast3-Aso3
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| Level 3 |
Anticipates and develops new procedures and systems in response to changing priorities.
Develops and monitors complex tracking and organizational systems which may substantially affect functional area...
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Aso1-Aso3
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