Staff Competencies Training Matrix

Selected Competency Category: All
Selected Competency Family: Professional-Interpersonal
Selected Competency: Customer Service

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 LevelLevel DescriptionClassificationFeedback  
Cross-Departmental Category
Customer Service
View Resources Level 1 Desires to efficiently, effectively and positively meet the Library needs of internal and external customers. *Recognizes the variety of customers in communities and at all levels of the organization...   more Ast1-Aso3