Staff Competencies Training Matrix

Selected Competency Category: All
Selected Competency Family: Professional-Interpersonal
Selected Competency: Verbal Communication

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 LevelLevel DescriptionClassificationFeedback  
Cross-Departmental Category
Verbal Communication
View Resources Level 1 Ability to clearly share ideas to small groups in an informal setting such as departmental meetings. Listens effectively and transmits accurate, factual information. Accepts constructive...   more Ast1-Aso3
View Resources Level 2 Ability to communicate complex ideas and processes in a clear and concise way. Understands and considers the needs of diverse users when responding to or initiating communication. Ability to request...   more Aso1-Aso3
View Resources Level 3 Understands the importance of clear verbal communication skills and ability to give constructive feedback. Ability to communicate and explain University‚Äôs policies and procedures.   Aso2-Aso3