| Level | Level Description | Classification | Feedback | | |
Area-Specific Category |
Public Services |
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| Level 1 |
Ability to assist patrons with locating course reserve items using Ares.
Ability to explain the basic process of setting up an Ares account and placing items on reserve.
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Ast1-Aso3
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| Level 2 |
Ability to assist with course reserve processing such as scanning, paging and labeling.
Ability to make minor item record adjustments in Aleph.*
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Ast3-Aso3
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| Level 3 |
Advance knowledge of Ares client (including pacing and editing items on reserve in multiple formats as well as creating, cloning and editing classes). Ability to catalog professor’s personal copies in...
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Ast3-Aso3
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| Level 4 |
Conducts Ares training for faculty and library staff.
Troubleshoots Ares client with Atlas systems representatives.
Ability to manage Ares software.
Assists with Ares policy formation and...
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