| Level | Level Description | Classification | Feedback | | |
Area-Specific Category |
Public Services |
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| Level 1 |
Knows all basic borrowing policies and procedures regarding patron statuses. Ability to understand and calmly communicate policies to patrons at service desks. Knowledge of and ability to answer...
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Ast1-Aso3
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| Level 2 |
Possesses knowledge of all advanced policies and procedures and ability to implement them. Knowledge of what standard reports the library receives. ...
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Aso1
-Aso3
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| Level 3 |
Ability to run circulation reports on an as needed basis.
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Aso1
-Aso3
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| Level 4 |
Mastery of all advanced circulation policies and procedures and knowledge of all circulation reports run on a regular basis.
Ability to weigh in on and create new policies and policy revisions....
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Aso1
-Aso3
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