Staff Competencies Training Matrix

Selected Competency Category: All
Selected Competency Family: Technology
Selected Competency: Core Workstation Management

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 LevelLevel DescriptionClassificationFeedback  
Cross-Departmental Category
Core Workstation Management
View Resources Level 1 Understands and uses basic computer hardware and peripherals: o Recognize and understand the functions of basic computer components and peripherals (desktop/tower unit, monitor, keyboard, mouse,...   more
View Resources Level 2 Ability to perform basic hardware tasks including:
  • Recognize/report/request replacement of defective peripherals (mouse, keyboard, monitor, etc.).
  • Seek unit authorization...   more